We process personal information for certain legitimate business purposes which include, some or all, of the following:
- Where the processing enables us to enhance, modify, personalise or otherwise improve our services/communications for the benefit of the customer.
- To identify and prevent fraud.
- To enhance the security of our networks and information systems.
- To better understand how people, interact with our social media and web sites.
- To provide postal communications which we think will be of benefit and interest to you.
- To determine the effectiveness of our promotional campaigns and our advertising.
Whenever we process data for these purposes we will ensure that we always keep your Personal Data rights in the highest regard and take into account all of your data protection right under any and all current UK legislation.
Information We Collect
When You Visit our website
When you visit the website, we may request that you provide Personal Information about yourself, and we collect Navigational Information. You are free to explore the website without providing any information about yourself however we do use certain Cookies that may track how you use our website. The purpose of this is to understand how we can improve our website.
This refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business.
This refers to information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed. Please see the “Navigation Information” section below.
How We Use Information We Collect
We Never Sell Personal Information
We will never sell your Personal Information to any third party.
Use of Personal Information
Use of Navigational Information
We use Navigational Information to operate and improve the Website. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalised information about Mitchel & Co.
Customer Testimonials and Comments
We post customer testimonials and comments on our Websites, which may contain Personal Information. We obtain each customer’s consent via email prior to posting the customer’s name and testimonial.
Security of your Personal Information
Version 1.0 We use a variety of security technologies and procedures to help protect your Personal Information from unauthorised access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.
Social Media Features
Retention of Personal Information
We retain Personal Information that you provide us with, as long as the reason meets one of the legitimate business purposes outlined elsewhere in this policy, in line with our current Retention Policy. We can delete this information at an earlier date if you so request, as described in “Opting Out and Unsubscribing” below. If you would like to receive more information about our Retention Policy please email firstname.lastname@example.org.
Opting Out and Unsubscribing
Reviewing, Correcting and Removing Your Personal Information
If you provide us with your Personal Information, you have the following rights with respect to that information:
To review the user information that you have supplied to us
To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
To request that your user information not be used to contact you
To request that your user information be removed from any solicitation list that we use
To request that your user information be deleted from our records
To exercise any of these rights, please contact us at email@example.com. We will promptly change, correct, or delete your information and notify you of the action we have taken.
Subject Access Requests
You have the right to know what personal information Mitchel & Co has about you and can do so by placing a Subject Access Request (SAR) via email to firstname.lastname@example.org. After notification of the SAR, we may ask you to complete a short questionnaire so that we can respond to your request as quickly and efficiently as possible. We will aim to respond to all SARs within 30 days from notification unless otherwise advised. Please note that an administration fee of £10 is payable for each Subject Access Request in line with current data regulations.