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WHAT HAPPENS NEXT

PLACE YOUR ORDER

Proceed to checkout to secure your order from our award-winning collection.

INTO PRODUCTION

Our expert team will confirm any special requirements and begin crafting your custom piece.

HITTING THE WORKSHOP

Skilled craftsmen in our JQ workshop, start work on your order ensuring the highest quality.

QUALITY CONTROL

Mitch and his team will inspect your jewellery to ensure it meets our standards.

DISPATCH

Final delivery confirmation. Your jewellery will be carefully packaged in our signature box, with written valuation & certifications

DELIVERY

All deliveries are insured until signed for, please coordinate with our team to ensure smooth delivery.

PACKAGING & SHIPPING

PACKAGING

Our default is efficiency when we package your pieces. If you have more than one item in your order and you elect to have them shipped together, we will carefully package them together in one gift box. If you have special requests, please reach out to our Customer Care team here.

TIMELINE

Our team of skilled jewellers makes each piece by hand. Handcrafted fine jewellery takes time. Please refer to this piece’s estimated ship date for our current timelines. Thank you for your patience!

SHIPPING POLICY

A signature from an adult (21+) will be required upon delivery.

INTERNATIONAL: We ship through FedEx International to a limited number of countries. See the full list here

International clients are responsible for all shipping and all customs charges. For complete details, visit our Shipping page.

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