Plan your visit

Invested in something beautiful? We offer a range of aftercare services to help ensure your Mitchel & Co jewellery lasts a lifetime. All of the services below are performed on-site and must be booked in advance.

sizing: wedding ring

Thank you for booking a drop off time. Where possible we will endeavour to resize your ring on the same day for your convenience, however please note that some rings will take more time depending on the design, and will need to be left with us for a longer period. This includes, designs with small diamonds settings and rings that need significant adjustment. If you are unsure, please complete the form and then call to confirm your requirements. Thank you.

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sizing: engagement ring

Thank you for booking a drop off time. Where possible we will endeavour to resize your ring on the same day for your convenience, however please note that some rings will take more time depending on the design, and will need to be left with us for a longer period. This includes, designs with small diamonds settings and rings that need significant adjustment. If you are unsure, please complete the form and then call to confirm your requirements. Thank you.

book an aftercare consultation
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clean check / polish

Thank you for taking the time to care for your ring. We always recommend servicing your jewellery with us, at least once a year. Where possible we aim to complete your clean and check within an hour. NB: If you have chosen to book with us on a Saturday please bear in mind that this service can take longer due to demand. Occasionally diamond settings can come loose during the cleaning process may need to be re-tightened as part of the service. In exceptional cases, we may need to keep the item for a longer period.

book an aftercare consultation
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replating: 9/18kt white gold

Thank you for taking the time to care for your ring. We always recommend servicing your jewellery with us, at least once a year. Where possible we aim to complete your ring plating on the same day. The ring will need to undergo a full clean and check as part of the re-plating. NB: If you have chosen to book with us on a Saturday please bear in mind that this service can take longer due to demand. Occasionally diamond settings can come loose during the cleaning process may need to be re-tightened as part of the service. In exceptional cases, we may need to keep the item for a longer period. Charges do apply to this service, please call if you would like details of cost in advance.

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repair

Thank you for arranging to bring in your repair to us. A full appraisal of your repair will be undertaken by our capable team, and where possible we will try to provide an estimate of time and cost on the day. In exceptional circumstances, we may need to take in your item for longer in order to create an accurate brief, and will be able to discuss your requirements with you instore. Charges apply for this service, and are on an estimate basis.

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valuation

Thank you for arranging to bring in your jewellery for valuation. Please be aware that we provide valuations for insurance replacement/ loss adjustment and not necessarily re-sale values. Often your jewellery will require a clean and polish for us to appraise it thoroughly, and occasionally this will incur additional costs. A full appraisal of your repair will be undertaken by our capable team, and where possible we will try to provide an estimate of time and cost on the day. In exceptional circumstances, we may need to take in your item for longer in order to create an accurate valuation, and will be able to discuss these requirements with you instore. Please bring along any old valuations or receipts for your items that you may have.

book an aftercare consultation
Please select your preferred date on the calendar.
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