Arrange a viewing 0121 233 0511 Freephone0808 123 0066 London0203 394 0066

Meet the team

Company Director

Mitch Bicknell

Mitchel has worked in the Jewellery trade for most of his career, starting out G.L.Bicknell and Sons, on Vyse Street. First established in 1979, it was here at the family shop that Mitchel learnt about the manufacturing process, growing up in the workshops and watching his father work at the board setting diamonds and gems. Over the years Mitchel has worked the shop floor, helping customers choose beautiful jewellery and advising on bespoke items or large stones. He later went on to study at the Diamond High Council, Antwerp for his Diamond Grading Diploma, giving him a highly skilled technical background in Diamonds.

In 2011, with the advent of their own young family, Mitchel and Helen opened Mitchel & Co. continuing the family tradition with their very own manufacturing jewellers. The shop has an informal and modern atmosphere, and since opening the business has gone from strength to strength gaining it’s very own loyal following. Mitchel can be found every day in the shop, combining his diamond knowledge, practical experience and friendly manner to help customers choose an exceptional diamond ring or piece of handmade jewellery at unbeatable value for money.

Get in touch with Mitch

Mitch Bicknell

Sales Director

Helen Bicknell

Helen and Mitchel met in 2004 and have two daughters, Layla and Brooke. On most days you will find both Helen and Mitch working together in the shop, and this often provides a ‘humorous’ insight into the term ‘family business’. Before setting up shop with Mitchel, Helen worked for the National Trust managing commercial operations and the visitor experience. With extensive retail knowledge and an eye for both product and design, Helen has an influence over many of the designs you can find in store. If you are unsure of where to begin on searching for your perfect ring, then book a consultation with Helen. Over the years, she has expertly advised many couples on choosing designs that will look stunning, whilst matching their budget and lifestyle – all the while helping to make buying a ring a memorable experience.

Get in touch with Helen

Helen Dobson

Bespoke Senior Sales

Luke Byrne

With previous experience in high street jewellery retail, Luke has now been reconditioned and relaunched with a full wealth of diamond and manufacturing expertise. He may be a young whipper snapper, but Luke is full of bright ideas and sharp wit. As well as helping to make Mitchel & Co a welcoming and friendly place to shop, Luke has a keen eye for the latest jewellery trends and never fails to spark your imagination when it comes to choosing jewellery.

Get in touch with Luke

Luke Byrne

Senior Sales and production Co-ordinator

Amie Banks

Our latest addition to the team at Mitchel & Co. Amie is a breath of fresh air, and arrives at our door after several years travelling the world on some of the most luxurious cruise ships. Whatever jewels you might be looking for, Amie will always work tirelessly to source the best diamonds and gemstones to meet your brief. Responsible for our online communications and all that social media stuff, Amie is often the first ‘port of call’ for many of our intrepid customers who contact us via the World Wide Web.

Get in touch with Amie

Amie Banks


Mr Bear

The shop Head of Security, and sometimes just a cuddly bear. Often seen sprawled across the shop floor sleeping on the job, or sunbathing at the front of the shop. Not to be underestimated, Mr.Bear may be nearly 11 years old, but he can still run fast and is always on duty patrolling the counters.

I’m sorry, I’m not up to speed on emails yet!

Mr Bear